As a patient, you always want to receive the highest level of care. Doing so puts you in position to feel good about your overall level of health.
In 2001, Ken Kizer, MD coined the phrase "Never Event." In short, this is nothing more than a shocking medical error, such as performing surgery on the wrong patient, which should never occur.
Nobody wants to spend any period of time in the hospital; however, you could find yourself in this position at some point.
Think about how many people are treated by medical professionals on a daily basis. With so many receiving treatment, it's only natural for mistakes to be made from time to time.